Shipping Information

The Singam Sisters Spicy Chilli Oil
Effective Date: 2023 September

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Introduction
At The Singam Sisters Spicy Chilli Oil, we are dedicated to ensuring a smooth and prompt delivery of our products to your doorstep. Below you'll find detailed information about our shipping practices and policies.
Processing Time
All orders placed through our website are processed and shipped out within 48 hours, ensuring a speedy transition from our shelves to your hands.
Shipping Methods
We utilise Sendle for our shipping needs, a reliable courier service ensuring safe and timely delivery of your products.
Delivery Time
Once shipped, you can expect your items to arrive within 3-5 business days. We strive to maintain this standard, but please note that delivery times may vary due to unforeseen circumstances.
Local Pickup
Prefer to pick up your order? We offer local pickup subject to the availability of items. You will be notified once your order is ready for pickup.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of the order and the destination.
Tracking Your Order
Upon dispatch, you will receive a shipping confirmation email with a tracking number that allows you to keep tabs on your order until it reaches your doorstep.
Contact Us
For any questions or concerns regarding your order or our shipping policy, feel free to contact us.
Address Changes
If you need to change the shipping address after placing an order, please contact us as soon as possible. While we can’t guarantee address changes once an order is processed, we’ll do our best to accommodate your request.